Privacy Policy and Cookie Policy
Privacy Policy
1- Information we collect and how we use it.
When registering with our website, via advertising portals, telephone, or any other means, we require your name, email address, and contact telephone numbers. Upon becoming a client, additional legally mandated information may be requested and stored for up to seven years or longer if deemed necessary.
This data lets us process your registration and provide the requested information, services, or advice. It's stored on third-party software, with a contractual agreement ensuring secure data handling. We do not share your personal data with external parties except as legally required or stated in this Policy.
Occasionally, we may share it with our customer service department for research and analysis purposes to monitor and improve the services provided. We may disclose certain personal data to third parties such as agents or subcontractors, under confidentiality agreements, solely to carry out services for us. We may also disclose your personal data to anti-money laundering and regulatory authorities. You may be contacted by post, email, or telephone for feedback and comments on our services.
If you wish to stop receiving this information or would like us to delete your information from our systems, please email info@rokhman.com or send a letter to Rokhman Limited at 10 Bolt Court, 3rd Floor, London, United Kingdom, EC4A 3DQ.
2- Protecting your information
At Rokhman, we prioritise the security and privacy of our customers' personal information. Our stringent internal procedures govern the storage, access, and disclosure of your information, supported by various security measures outlined in this policy.
3- Sale of business
If this business is sold or integrated with another entity, your details may be disclosed to our advisers, prospective purchasers, and their advisers, and subsequently passed on to the new owners of the business.
4- Updating your details
If any of the information you've provided to Rokhman changes, such as your email address, name, and payment details, or if you wish to cancel your registration, please inform us of the correct details by emailing info@rokhman.com or sending a letter to Rokhman, 10 Bolt Court, 3rd Floor, London, United Kingdom, EC4A 3DQ.
5- Consent
By submitting your information, you agree to its usage as outlined in this Policy, which is important to us as it ensures transparency and clarity regarding the handling of your data. Any changes to our Privacy Policy will be promptly posted on this page and potentially other pages of our website to keep you informed about the information we collect and how we use it.
We may also directly notify you of any Privacy Policy changes via email or prominent notices on our website. Your continued use of our service indicates your acceptance of such changes, which helps us maintain a trusted and mutually beneficial relationship with you, our valued users.
6- How to contact Rokhman Group Limited?
We value your feedback on our website and Privacy Policy. If you have any queries or comments, please feel free to email us at info@rokhman.com.
COOKIE POLICY
What are cookies?
Cookies are small text files that are placed on your computer, smartphone or other device when you access the internet.
1- Why are cookies important to Rokhman Group Limited website?
Cookies are essential to our website because they enable various functionalities that enhance user experience. They allow users to navigate around the site efficiently and provide personalised content tailored to their preferences. Without cookies, it's challenging to ensure that our website functions as intended and delivers the intended user experience.
None of the cookies we use collect your personal information and they can’t be used to identify you.
2- At Rokhman Group we use cookies in the following ways:
At Rokhman, we utilise cookies for web analytics purposes. We employ web analytics services from other companies to track visitor traffic to our site and analyse their navigation paths. These cookies aid us in enhancing our service to you by providing insights into user behaviour and preferences.
3- The analytics services we use are:
We utilise Google Analytics, which employs cookies to analyse how our visitors interact with our site. To learn more about how these cookies are used and Google's privacy policy, please visit https://policies.google.com/privacy.
4- How to control and delete cookies?
To control and delete cookies, you can adjust your browser settings to restrict or block the cookies we set. Your browser's 'help' function should provide guidance on how to do this. Alternatively, you can visit www.aboutcookies.org for comprehensive information on managing cookies across various browsers. This website also offers instructions on deleting cookies from your computer. For information on controlling cookies on your mobile device, please refer to your handset manual.
It's important to note that this privacy and cookie statement is not intended as a legally binding contract.